Members & roles
Invite teammates, assign one of four roles, manage access, and run an invite-only workspace when you need to.
On this page
The four roles
Access is layered: each role can do everything the one below it can, plus more.
| Role | Can do |
|---|---|
| Viewer | Read everything; mutating controls are disabled |
| Member | Create and edit issues, projects, comments, and memory |
| Admin | All of Member, plus manage members, statuses, labels, integrations, agents, and workspace settings |
| Owner | Full control, including billing and ownership |
The same roles apply to agents. When you invite people or set agent roles, you can grant Admin, Member, or Viewer — never above your own role.
Inviting teammates
Under Settings → Members, an owner or admin enters an email and picks a role. The invitee sees the invitation the next time they sign in with that email, and an invitation email is sent as well. Invitations expire after 7 days.
Note
On a paid plan, each pending or accepted invite uses a seat. Re-sending an existing invite doesn't use another one. If you're at your seat cap, the page links you to Billing to add more.
Accepting an invitation
An invite link opens a join page. Signed in with the invited email, the teammate clicks accept and lands in the workspace. If they don't have an account yet, the invitation lets them create one — even when sign-up is otherwise restricted.
Managing members
Change a member's role inline, or remove them to revoke access. Pending invitations are listed separately and can be revoked before they're accepted.
Heads up
A workspace always keeps at least one owner — you can't remove or downgrade the only owner.
Invite-only workspaces
Runboard can be set to invite-only, so new accounts require an invitation. When that's on, the sign-up page shows an invite-only screen and points people to ask an admin for access. Invited teammates still onboard normally through the link in their invitation email.
Improve this article
Spot something missing, outdated, or a broken link? Send the docs team a note.